At 2B Tech, we have the experience & expertise to develop CRM solutions from the grounds-up as well as to tailor third-party CRM packages such as SugarCRM. We have successfully delivered & applied numerous CRM solutions & have provided our customers with an easy & effective means to build & maintain long lasting relations with their clienteles.
A CRM system allows for all data pertaining to scenarios & clienteles to be gathered & stored in a centralized location. This info can be shared across all the concerned departments such as sales, marketing, customer service etc. ensuring that the company’s client policies are in-line with the needs of the clienteles, leading to increased customer loyalty & profitability.
With the support of our CRM solutions customers can achieve a 360 degree view of all clienteles thereby allowing them to learn more about the requirements & activities of the clienteles. This in turn offers for an increase in the efficiency of client service. Client data can be analyzed to identify & profile key clienteles & carry out targeted marketing campaigns. Client buying patterns & activities can be analyzed & studied to forecast trends & needs.
A good CRM starts by helping you identify and target the right customers. With all your customer information in one place, marketing teams have unprecedented access to the most insightful customer data to help identify the best possible leads. Everything from the customer’s contact information, purchase history, even social media activity can be leveraged to target marketing campaigns to specific customer needs. Having access to this data helps sales forecasts and projections, providing the clearest possible path from lead to sale. Your marketing team will always be able to create fresh and engaging material that is ready to deliver the best leads right into your sales team’s open arms.
Keeping in mind the unique desires of all customers, we design a CRM solution that is a greatest fit for their requirements. We design our CRM solutions keeping in mind the desires of separate customers. Our CRM systems can be used as a standalone system or can be integrated with existing systems.
Our company offers you an ERP development team of industry and product experts that includes experienced ERP developers, QA-engineers, project managers, business analysts, and IT consultants. When we just start our collaboration, our business analysts hold meetings with the non-technical or technical staff of your organization to clearly understand your business processes and requirements to a software product, analyze complex company information and then prepare detailed documentation on project implementation. Afterwards, our well-versed ERP developers create an ERP system according to the needs of your organization, resolve functionality issues, work on databases, test software, hold technical meetings, and provide constant communication.
Modern businesses need a modern approach to managing all their moving parts. Traditionally, businesses have incorporated many different systems to manage all the aspects of their business: finance, HR, manufacturing, supply chain, all using separate systems, incapable of communicating with each other. Now, with Enterprise Resource Planning (ERP) software you can harness the power of the cloud to streamline your business and bring it into the 21st century.
At 2B Tech, we implement top-line ERPs, like Microsoft Dynamics to get all the aspects of your business communicating fluidly. We can even build out custom ERP systems for specialized business needs. An ERP will allow your different departments, such as accounting and supply chain, to visualize and manage data together and reduce costs. With all the departments in your organization having access to the same data and tools, you will increase communication and productivity across the board, while empowering decision making.
You do not need to be a Fortune 500 company to see the benefits of what a custom ERP tool set can do for you. Here is a look at some of the ways an ERP solution can benefit your business
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